I NDEX facial expressions, 164­165 failure of leadership, 108 persisting through, 59 preparing for, 136­137 remaining resolute through, 59 safety in risk-taking, 3, 56, 76­100 feedback, from customers, 150 Fenty, Adrian, 53 ferret types, 158 Fischer, David Hackett, 122­124 followership, 37­41 Foote, Horton, 44­45 Ford, Henry, 83, 86, 127 Ford Motor Company, 96, 127 Fowler, James, 14 Framingham heart study, 14 Graham, Billy, 167 Grambling University, 35 grapevine, 68, 95 Great Depression, 45­46, 60, 107­108 Great Recession, 16, 46, 83­84 Great Sphinx, 164­165 Gross, Terry, 44 Guest, Jim, xi, 15, 18­19, 30­31, 55­56, 82­83, 110 Halsted, William, 132­133 happiness leadership development and, 118­119 purpose and, 14­15, 142 spreading cheer, 59­60 Hardaway, Deon ``Penny,'' 104 Harper, Michael V., 130­131