92 Enterprise Project Governance agile execution of the strategic projects. Richard Lepsinger, author of Closing the Execution Gap, says that five bridges help people traverse the execution gap: (1) the ability to manage change, (2) a structure that supports execution, (3) employee involvement in decision making, (4) alignment between leader actions and company values and priorities, and (5) company-wide coordination and cooperation. Organizations in this quadrant are capable of correctly building the bridges between strategy and execution. Quadrant III--Firefighting. Companies operating in this quadrant are focused on operations, using poor processes and involving manage- ment and employees who are overworked, confused, and feeling hope- less due to the critical issues without resolution. Robert Kaplan, author of several books on the Balanced Scorecard, says, "Though executives may formulate an excellent strategy, it easily fades from memory as the organization tackles day-to-day operations issues." He adds that this