About the Authors Paul C. Dinsmore is president of Dinsmore Associates and a highly respected specialist in project management and organizational change. A certified project management professional (PMP), he has received the Distinguished Contribu- tions Award and Fellow from the Project Management Institute. Paul regularly consults and speaks in North America, South America, Europe, and Africa. He is the author and/or editor of numerous articles and 18 books, including the AMA Handbook of Project Management. Mr. Dinsmore resides in Rio de Janeiro. Luiz Rocha has more than 30 years of experience in project management and business consulting. Luiz worked with Andersen Consulting and Delloite in the United States and Europe when he had the opportunity to manage multi-