266 Index Mars Corporation, 63 Martin, John, on alliances, 173 maturity continuum, 63­65 McKinsey 7S model, 107 McNerney, James, 191 measurement, 53, 123, see also metrics; perfor- mance measurement mega projects, 162­164 methodologies, 210 metrics and governance, 44 for organizational change, 195 in project portfolio man- agement, 81­82 quality of, 99 Metronet, 30­32 Microsoft, 40 National Audit Offi ce (NAO), 147­148 National Commission on the BP Deepwater Horizon Oil Spill and Offshore Drilling, 57­58 National Offender Management Service (NOMS), 146­148 National Science and Technology Council (NSTC), 166 Neeleman, David, 45 New York State, 217­219 Noble, Robert, on com- munications, 181 Nokia, 42­43 NOMS (National Offender Management Service), 146­148 NSTC (National Science and Technology Coun- and building com- mitment for EPG, 120­122 by CEOs and executive team, 112­115 challenges with, 224­225 by corporate board com- mittee, 112 elements needed for, 109­111 grassroots approach to, 115­120 in multinational corpora- tions, 122­123 for organizational change, 195 overview of, 28 in Project Management Offi ces, 229 organizational change, 192­202