An Overview of Project Management 17 Close the Project Once the destination has been reached, the project is finished, but there is a final step that should be taken. Some people call it an audit, others a postmortem (sounds a bit morbid, doesn't it?). Whatever you call it, the point is to learn something from what you just did. Note the way the questions are phrased: What was done well? What should be improved? What else did we learn? We can always improve on what we have done. However, asking "What did we do wrong?" is likely to make people a bit defen- sive, so the focus should be on improvement, not on placing blame. More on this later. The Project Management Body of Knowledge (PMBOK ® ) The Project Management Institute has attempted to determine a