[24] Implement an Operating Calendar D O YOU often feel as though you and your team are only react- ing--always rushing to accomplish tasks and meet deadlines? What usually happens within your department every February? How about May? Often, managers have these answers in their head, but those around them have no concept of what work is conducted throughout the year--until they have been there for years. An operating calendar is a simple tool to help you and your team track annual projects. Simply create a document and list all major activ- ities that occur each month. Assign someone to keep and update this document on a regular basis. After all, the calendar will be a continual