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Delivering Knock Your Socks Off Service
By: Performance R Associates; John Bush
Publisher: AMACOM
Pub. Date: October 29, 2011
Print ISBN-13: 978-0-814-41755-3
E-Book ISBN-13: 978-0-814-41756-0
Pages in Print Edition: 208
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Overview
Who would’ve thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, celebrating its 20th anniversary, Delivering Knock Your Socks Off Service has been completely revised and is better than ever!
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