Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
11 Creating Trust in an Insecure, Suspicious World "Give trust, and you'll get it double in return." --Kees Kamies Trust is the platinum standard of customer service. It is the glue that keeps customers coming back. The customer's faith in your word and belief in your promises are what saves you in those difficult times when everything seems to be going