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Part Two: The How To's of Knock Your Soc... > 11 Creating Trust in an Insecure, Su... - Pg. 53

11 Creating Trust in an Insecure, Suspicious World "Give trust, and you'll get it double in return." --Kees Kamies Trust is the platinum standard of customer service. It is the glue that keeps customers coming back. The customer's faith in your word and belief in your promises are what saves you in those difficult times when everything seems to be going