Contents INTRODUCTION 1 CHAPTER 1: THE BUSINESS OF PROJECT MANAGEMENT 3 Defining Projects 8 The Triple Constraints of Project Management 8 Moving Through a Project Life Cycle 10 Exploring the Project Management Life Cycle 13 Linking Quality to Profit 27 The Possibility of Very Profitable Projects 31 CHAPTER 2: INITIATING A PROJECT 37 Defining the Project Purpose 38 Considering the Internal Costs of Project Initiation 40 Evaluating and Selecting Projects 43 Completing Projects for Others 46 Managing Projects for Customers 50 Creating a Project Statement of Work 52 How Procurement Works 56 Choosing a Contract Type 59 v