16 Supply Chain Excellence Extend to the Greater Value Chain Chapter 19 introduces a Value Chain Excellence project roadmap that can be used with any combination of DCOR, CCOR, and/or SCOR process frameworks. Although every project follows the same five steps, the deliverables have been tweaked to accommodate the broader scope of value chain issues, such as product develop- ment, sales, postsale service, or engineering changes and product life cycle management. The Value of a SCOR Initiative The Supply Chain Excellence approach is reliable and predictable with respect to project duration, cost, and benefits. Implementation re- sults across the 100-plus projects for which this approach has been used are consistent: