274 blame, change management and, 104 Bolstorff, Peter, 9 bottom-up method, defect analysis as, 96 Brache, A.P., Improving Performance: How to Manage the White Space on the Or- ganization Chart, 231 brainstorm event, 107 conducting, 112­118 planning, 108­112 brainstorm week, 164 business context document, profit in, 43­44 business context summary, 37­50 information categories, 38­46 business description, 39 example, 40­41 business goals, aligning with strategy, 23­24 business leaders predefined roles for brainstorm event, 111 Index charter for project, 50­53 example, 261­272 implementation, 137­140 roles and responsibilities defined, 53 CO46, Order Progress Report, 155 collective experience, of core team, 30­31 communication on brainstorm event, 109­110 with executives and peers, 25 skills of core team members, 31 Compaq, 10 competitive requirements analysis, 80­84 rules for prioritization, 80­82 for value chain, 248­250 conflict management, 26 consumer demand, 19 core team attitude, 31 buy-in, 29­32 collective experience, 30­31