278 ``less savings later'' (LL) scale, vs. ``more savings faster'' (MF) scale, 26­28 Line Item On Time, 59­60 listening, as evangelist talent, 25 LL (less savings later) scale, vs. ``more savings faster'' (MF) scale, 26­28 load testing, of SAP solution, 222 locations, identification of all, 44­45 Lockheed Martin, 10 logistics modules in SAP, 188 Lost Opportunity Measure, 92 Loud Clear, and project team selection, 34 machine time, 201 setting for, 206 MAKE process element in SCOR, 11 Mx execution processes, 183 make-to-order (MTO), Order fulfill- ment cycle time for, 63 make-to-stock (MTS), Order fulfillment Index measures behavior, of executive sponsor, 28­29 mergers, 5 metric defect analysis, 84­85 for value chain, 251 metric scope, 154 metrics, definition, 64 MF (more savings faster) scale, vs. ``less savings later'' (LL), 26­28 milestones, in projects, 138­139, 142 modules, for SAP software, 187 ``more savings faster'' (MF) scale, vs. ``less savings later'' (LL), 26­28 ``move as one'' trait, 2 niche markets, 250 Nortel, 10 Norton, David, 247 objectives of project in charter, 138 example, 141