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Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

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Contents

Table of Contents

Acknowledgments

Chapter 1 The Supply Chain Operations Reference Model

Chapter 2 Phase 0: Build Organizational Support for Supply Chain Improvement

Finding the Tipping Point for Change

The Active Executive Sponsor

Educate-for-Support Behaviors of the Active Executive Sponsor

Planning and Organizing Behaviors of the Active Executive Sponsor

Measures and Strategy Behaviors of the Active Executive Sponsor

Design Solutions Behaviors of the Active Executive Sponsor

Establishing Core Team Buy-In

Picking the Project Design Team

Chapter 3 Phase 1: Define Project Scope

Chapter 4 Phase 2: Analyze Performance

Chapter 5 Phase 2: Data, Benchmarks, and Competitive Requirements

Chapter 6 Phase 2: Scorecards and Gap Analysis

Chapter 7 Phase 2: Defect Analysis

Chapter 8 Phase 3: Develop the Project Portfolio

Chapter 9 Phase 3: Refine the Project Portfolio

Chapter 10 Phase 3: Opportunity Analysis

Chapter 11 Phase 4: Lay Groundwork to Implement Projects

Chapter 12 Phase 4: From Portfolio Development to Implementation

Chapter 13 Phase 4: Initiate Implementation

Chapter 14 Phases 24: The Staple Yourself Interview and SCOR Level 3 Process Diagram

Chapter 15 Phase 4: Solution Design

Chapter 16 Phase 4: Level 4 Process Development and the Storyboard

Chapter 17 Phase 4: Configure, Solution Test, Pilot, Refine, and Roll Out

Chapter 18 Phase 4: Supply Chain Strategy

Chapter 19 Extend to the Greater Value Chain

Appendix: Fowlers Inc. Supply Chain Excellence Project Charter

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