About the Author Kristi Hedges is a serial entrepreneur, communications expert, and sought-after leadership coach. In her 20-year career working with leaders to help them communicate more effectively, she's encoun- tered every personality type imaginable, yet remains more than a little passionate in her belief that anyone can learn presence. Her workshops and leadership coaching programs have been used by CEOs and teams of all sizes, in companies spanning the Fortune 500 as well as government, nonprofit, and privately held small to mid-market businesses. She runs her own coaching practice, The