234 INDEX Fierce Conversations (Scott), 102 55/38/7 rule, 25 fight-or-flight, 154­155 filmanthropy, 68 Flow (Csikszentmihalyi), 153 focused attention, 147­148 friends, 74 frowns, 30­31 full-body practice, 202 functional fixedness, 148­149 Galford, Robert M., The Trusted Advisor, 91, 93 Gates, Bill, "think week," 168 Gladwell, Malcolm, Blink, 31­32 goals, 153­154 vs. vision, 165 Goldsmith, Marshall, 151 Golman, Daniel, Emotional Intelligence, 108 Good to Great (Collins), 165 Google+, 137 Green, Charles H., The Trusted Advisor, 91, 93 information connections to access valid, 75­76 overload, 163 inspirational component of I-Presence model, 6, 141­160 inspirational language, 179 inspiring others, 154­157, 188­190 language for, 206­207 opportunities for, 185­186 integrity, 198 intentional component of I-Presence model, 5, 10 intentionality, 9 Intentionality Frame, 20­21 intentions, 40­41 aligning actions with, 23 aligning physicality to, 203­204 brain function and, 12­13 building, 17­20 impact, 13­15 last thoughts, 68 observing, 15 and preparation, 201­203 reactions created by great, 15