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Senior Leader Goals > Senior Leader Goals - Pg. 21

ADAPTABILITY AND CHANGE MANAGEMENT SKILLS 21 6 Set strong but flexible achievement standards for your team 6 Treat any mistakes or failures as opportunities for team growth and development Senior Leader Goals 6 Realize that people don't resist change; they just resist being changed 6 Use gentler and softer words when critiquing someone's proposal without appearing to categorically dismiss their ideas out of hand 6 Be careful to avoid being seen as overly reliant on the tried and true or otherwise caught in your comfort zone 6 Avoid being labeled as defensive, stuck in the past, or resistant to change American Management Association ·