30 COMMUNICATION 6 Continuously look for opportunities to increase efficiency and reduce rework Individual Contributor Goals 6 Be conscious of your body language at all times 6 Clearly state up front if you will not be able to deliver as requested 6 Proactively feed information upward to keep management well informed 6 Be careful not to appear overwhelmed or anxious about the work- load 6 Don't treat coworkers who interrupt you as if they're inconveniencing you 6 Provide consistent feedback in a constructive manner to the engi- neering and design teams 6 When dealing with others' shortcomings, always err on the side of compassion 6 Confront people problems head-on in a constructive yet firm manner