SALES, MARKETING, AND DIGITAL MEDIA 187 6 Engage in consultative selling techniques that provide recommenda- tions on a problem-to-solution basis even if you don't get the sale 6 Create and adhere to a well-researched client development plan 6 Maintain cooperative working relationships with all necessary depart- ments to ensure that new sales are properly processed and quickly activated 6 Conduct periodic postsale, quality assurance visits to ensure client satisfaction 6 Assist in resolving installation roadblocks to ensure a smooth han- dover to the account maintenance team 6 Periodically invite clients from different industries to lunch to help them develop stronger networks with their peers 6 Proactively identify current and future customer service requirements 6 Prepare accurate and thorough sales activity and expense tracking reports 6 Keep current on market and product trends to strengthen your repu- tation as a subject matter expert in the field