ON-BOARDING 131 On-Boarding Needs of Veterans Nowhere is on-boarding more important than with former military service members. They need organizational context in addition to in- formation specific to mission and vision. Remember, veterans are com- ing from a very strong culture in which most processes and procedures are codified and explicit. Is this how you would describe your organiza- tion? If not, chances are good you will need to spend some time mak- ing the implicit explicit, explaining things that seem obvious to you or that are obvious to new-hires coming from nonmilitary organizations. While every organization's culture and operations are different, those differences are small compared to the quantum difference between military culture and civilian culture. ``I think if either an individual coach or a formal class was pro- vided to these people coming out of the military saying, `Hey, this