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52 GETTING UP TO SPEED plained and taught to me that one might not think to explain to a veteran with a long military career. Please do not assume your military hire knows what to do or how to do it in your environment. As a civilian line manager or HR professional, assumptions present risks. Things you might take for granted can result in performance breakdowns, communication gaps, poor working relationships, costs (both actual and opportunity), and high turnover, to name a few. As- sumptions, too, can be considered a blind spot, like the veterans' blind spots described earlier. Everyone has a learning curve and just recog- nizing it is a tremendous first step. Personal Bias Talk of assumptions is a natural bridge to talking about bias in gen- eral. While a former service member may look just like you or me on the outside, he may represent very different things based on the values