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CHAPTER 10 Diagnosis and Prescription > Performance Management - Pg. 168

T HE E NEMY OF E N G AG E M E N T within your team, the chapter will help you develop an en- ablement action plan for your team by exploring the different elements of the enablement factors and their implications. Performance Management What Are Frustrated Employees Telling Us? > According to Hay Group surveys, nearly one-third of employees indicate that their managers do not effectively communicate the goals and objectives for their teams. More than 40 percent report that they do not receive clear and regular feedback from their managers on how well they do their work. > In their own words: