T HE E NEMY OF E N G AG E M E N T factors impacting employee enablement may be more directly under the control of local management and first-line supervisors. By better focusing managers on the issues that they can and should be addressing--and demonstrating the connection between these issues and individual, work group, and orga- nizational effectiveness--our model facilitates action plan- ning that will more likely lead to sustainable organizational improvement. Enhancing Employee Enablement Employee enablement involves getting people in job roles that draw on their distinctive abilities to contribute, as well as en- suring that they are able to carry out their job responsibilities as efficiently and effectively as possible. In the following sec-