208 INDEX and intent, 69, 168 mouth, swiping your, 106 New York City Marathon, 121 Northern Trust, 153, 154 note-taking, 90 objectivity, 181, 192 office politics, 166­170 advantages from, 166­168 overcoming, 168­170 and power, 166 openness assessing your level of, 44­45 and authenticity, 54, 56­57 in communication, 170­171 and earning trust, 156 and leadership, 155 and respect for others' viewpoints, 72­73 opportunities mistakes as, 186­187 from reputation, 201­203 organization, reputation of and character of employees, 15­16 judgments about, 3­4 and trust, 159­161 parents, 29 partnerships Kearns, Bill, 59, 141 Knievel, Robbie, 52 Knight, John S. Knight Foundation, 28 know-it-alls, 90­91 Kozlowski, Dennis, 12 Kraus, Margery, 5 Lamps, Christophe, 40­41 Lay, Ken, 12 leadership caring and sharing power in, 70­72 and earning trust, 154­158 and leading by caring, 74­75 in the military, 22 mistakes as opportunities for, 186­187 sharing, 157 and trust, 151­154 learning from others assessing interest in, 47 in company culture, 56 as core value, 40­41 earning trust by, 156 legacy, your, 64­65 Lincoln, Abraham Lindbergh, Charles, on self-confidence, 53 listening, 40­41, 46, 89­90 long-term thinking, 193