skYrocket Your cAreer WitH steP #7 (B.e.P.r.o.) ing a conflict over lunch can also serve to clear the air and help you repair or improve a strained relationship. 6. Involve other people carefully. If you have failed to settle a dispute, then (and only then) consider bringing in other peo- ple to help. Just be certain that the difficult person knows you will be bringing in someone else. 7. If all else fails, minimize interactions. Sometimes, no matter what you do, you will not be able to improve your relation- ship with a colleague, boss, or cus- tomer. In that case, either eliminate all interaction with the person (I know Leib mAn Life Less o n : that's not possible if the difficult per- No one is born with a rotten son is your boss!) or minimize the time attitude. People lash out when spent with him as much as possible. they have low self-esteem your #1 responsibility is to keep your- self happy. Not everyone at work will or when they don't know how to