254 Index teams (continued) Shackleton and unity, 93 shared identity, 80­83 taboo topics, 118 Tedlow, Richard S., Denial:Why Leaders Fail to Look Facts in the Face, 61­62 Teterboro Airport, 168 Texas Instruments (TI), 68­69 Thoreau, Henry David, 150 "threat-rigidity" response, 221 thriving, practicing art of, 182­187 toga party, 135­138 TravelSmith, 103­104 trust, 89 strategy to regain, 77 Twain, Mark, 225 Tylenol capsules, cyanide in, 21­22 Ueshiba, Morihei, 187, 222 uncertainty, structure to overcome, wellness programs, for employees, 69­70 Welsh, Doreen, 169 Wild, Frank, 21 conflict management, 116 crew manners and, 106 left in charge, 11 optimism of, 53­54 Shackleton and, 4, 50, 72, 96 on Shackleton's speech, 33­34 Wilson, Edward, 66 work, thriving at, 182­184 Workplace Management Initiative, 152­153 Worsley, Frank in argument, 106 command of Endurance, 5, 27 on compass repair, 155 on crew fatigue, 64 disagreement with Shackleton, 102 on Endurance destruction, 7, 33