Index learning resilience, 39­48 in adulthood, 43 in childhood, 42­43 through early experiences, 39­42 through hardiness training, 43­47 life-threatening stress, 33 low-resilient people case studies of, 74­80 learning from, 73­74 ``Ma Bell'' monopoly, 16, 17 magnitude of stress, 108­109 manageability perspective, 94, 114 managers nonresilient, 24­25 resilient, 20­23 marketplace developments, 8 matrix management, 199 meaning, 51 and employee satisfaction, 194 in work, 180­182 megatrends, 8, 191 mental health, stress and, 33­34 organizational change, 8­9 overpersonalization of change, 59 overprotection, 137, 151, 155 see also practicing socially supportive interactions people creative, 15 highly resilient, 65­72 low-resilient, 73­80 as source of feedback, 128 perceived threats, 11 perception of stress, 32 performance of college students, 36 and hardiness, 32, 36, 37 hardiness as predictor of, 35 and stress, 12 personal growth, 12 personal limitation (as stressor), 116­117 personal reflection, feedback from, 128