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Foreword

Foreword

So you want to design an enterprise wireless network? “I can’t connect to the Wi-Fi!” is what you’re going to hear if you don’t get your Wi-Fi right. How do you permanently remove this wonderful end user complaint from your WLAN? It starts with proper design.

I actually considered starting and ending this foreword to the CWDP: Certified Wireless Design Professional Official Study Guide with just the above sentiment. That sums it up, but there is much more to it. Today’s end user expects the wireless network to just work, period. When it doesn’t, customers leave, employees complain, managers scream, and your network is always to blame . . . even when it isn’t.

A few years ago, before Polycom bought them, SpectraLink ran into quite a few of these complaints, only the complaints were “These phones don’t work!” and it really was the network. What did SpectraLink do? They created a services team to design and build their customers’ WLANs properly, so that the SpectraLink phones running on those WLANs would work. It wasn’t the phones. It was the network. The network was not properly designed to support Wi-Fi phones. That was five years ago. Imagine what the network has to support today, thanks to Mr. Steve Jobs!


  

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