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PART FOUR: IMPLEMENTATION PHASE > CHAPTER 13: TRANSITION TO THE NEW SYSTEM

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CHAPTER 13

TRANSITION TO THE NEW SYSTEM

This chapter examines the activities needed to install the information system and successfully convert the organization to using it. It also discusses postimplementation activities, such as system support, system maintenance, and project assessment. Installing the system and making it available for use from a technical perspective is relatively straightforward. However, the training and organizational issues surrounding the installation are more complex and challenging because they focus on people, not computers.


  

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