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Brief Contents
CHAPTER 1 The Nature of Information Technology Projects
CHAPTER 2 Conceptualizing and Initializing the IT Project
CHAPTER 3 The Project Infrastructure
CHAPTER 4 The Human Side of Project Management
CHAPTER 5 Defining and Managing Project and Product Scope
CHAPTER 6 The Work Breakdown Structure and Project Estimation
CHAPTER 7 The Project Schedule and Budget
CHAPTER 8 Managing Project Risk
CHAPTER 9 Project Communication, Tracking, and Reporting
CHAPTER 10 IT Project Quality Management
CHAPTER 11 Managing Organizational Change, Resistance, and Conflict
CHAPTER 12 Project Procurement Management and Outsourcing
CHAPTER 13 Leadership and Ethics