Index

Action research, 12, 163, 170

Analysis, 61, 204

categories, 140

contrasting, 141

qualitative, 62

quantitative, 74

quotes, 142

tools, 70

Case

context of, 173

definition, 26

selection, 33, 135

availability, 34, 152

back-up cases, 34

changing cases, 34

reduction, 34

replication, 34

Case selection, 104, 167

Case study

controlled case study, 123

costs and benefits of, 119

definition, 4, 11

design, 24

elements of, 24

economics of, 118

embedded case study, 26, 151

evaluation of, 119

evaluative case study, 171

exploratory, 28

holistic case study, 26, 151

longitudinal, 99, 100, 149

longitudinal chronological case study, 122, 149

multiple case study, 28, 102

objective, 24

process, 20, 164

protocol, 37

example of, 38

reporting of, 80

purpose, 13

quality assurance, 36

rationale, 24

single case study, 28