Facilitating with Ease! Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 3rd Edition > Chapter Five: Creating Participation > Group Behaviors Handout

Group Behaviors Handout

*Behavior*	*Description*
Listens Actively	looks at the person who is speaking, nods, asks probing questions and acknowledges what is said by paraphrasing point(s) made
Supports	encourages others to develop ideas and make suggestions; gives them recognition for their ideas
Probes	goes beyond the surface comments by questioning teammates to uncover hidden information
Clarifies	asks members for more information about what they mean; clears up confusion
Offers Ideas	shares suggestions, ideas, solutions, and proposals
Includes Others	asks quiet members for their opinions, making sure no one is left out
Summarizes	pulls together ideas from a number of people; determines where the group is and what has been covered

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