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Chapter One: Understanding Facilitation > What Does a Facilitator Do?

What Does a Facilitator Do?

Facilitators make their contribution by:

  • conducting background research to understand the needs of the group and what they hope to achieve
  • helping the group define its overall goal, as well as its specific objectives
  • preparing a detailed agenda that includes process notes describing how the interaction will unfold
  • helping the group create rules of conduct that create an effective climate
  • making sure that assumptions are surfaced and tested
  • questioning and probing to encourage deeper exploration
  • offering the right tools and techniques at the right moment
  • encouraging participation by everyone
  • guiding group discussion to keep it on track
  • making accurate notes that reflect the ideas of members
  • helping members constructively manage differences of opinion

  

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