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Chapter 17: Troubleshooting Tools > Protocol Analyzers

Protocol Analyzers

Protocol analyzers, also called sniffers or network monitors, are used to capture packets in their raw format as they cross the network. Windows desktop operating systems before Windows Vista came with a built-in protocol analyzer called Network Monitor, but that is no longer the case, although you can download one for free that will work with the newer operating systems.

The Network Monitor tool that comes with these operating systems will capture only packets that are sourced from or destined to the computer on which the tool is running. Commercial sniffers like Wireshark or OmniPeek can capture any packets because they set the NIC to operate in promiscuous mode, which means the NIC processes all packets that it sees.

Protocol analyzers can be used to determine the type of traffic that you have in your network, and depending on the product and the bells and whistles contained therein, you may be able to sort the results based on port numbers, protocols, and so on. Another use of a sniffer is to examine the traffic that should be occurring on the network when something is not working to aid in troubleshooting. These devices can capture and display all packets involved in the connection setup including, for example, request and response headers to a web server.


  

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