Acknowledgments

I began to write this book from memory. Then I discovered my memory for facts, statistics, and stories, some decades old, was less than perfect. This meant I had to talk to a number of people in order to get my facts right. Some people took or returned my calls (see Chapter 19), and some responded to my e-mails. Most made minor contributions; but a few did more. I thank you all from the bottom of my heart. I couldn't have done it by myself.