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CHAPTER 4 - MANAGING STAKEHOLDERS > What is a stakeholder?

What is a stakeholder?

The Chartered Management Institute (CMI) defines a stakeholder as ‘any person, or organisation, with a vested interest in the successful operation of a company or organisation.’
In practice, this means a stakeholder could be internal or external to the organisation. They may have a direct interest in the outcome or success of an initiative or business, or they may just occasionally come into contact with it. They could be an employee, customer, supplier, partner organisation or even the local community that a business operates in. Shareholders should also be regarded as stakeholders, but it’s important to recognise the difference. Shareholders own part of the company; stakeholders have an interest in the business or organisation but do not own it.

  

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