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SuperSTAR Customer Service: It's all About C.A.R.E.

SuperSTAR Customer Service: It's all About C.A.R.E.

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Contents

Table of Contents

SuperSTAR Customer Service: It's all About C.A.R.E.

Table of Contents

About the Authors

About the Crisp 50-Minute Series

A Note to Instructors

Part 1: The Customer Service Challenge!

Part 2: Mental Psyche

Part 3: The Greeting

Part 4: Meeting the Need

Part 5: Follow-Through

Part 6: Handling Problems

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Help

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