ii Part 5: Know Your Audience 73 Identifying Communication Styles ...........................................................................75 Writing to Specific Styles .........................................................................................78 Ten Techniques for Effective Communication..........................................................82 Voluntary Learning Contract.....................................................................................83 Part Summary............................................................................................................85 Appendix 87 Appendix to Part 1 ....................................................................................................89 Appendix to Part 2 ....................................................................................................94 Appendix to Part 3 ....................................................................................................97 Appendix to Part 4 ..................................................................................................100 Additional Reading .................................................................................................102