What Is In This Book?

In this section I will briefly describe what is presented in each chapter of this book.

Chapter 1: Planning for Successful Outcomes

This chapter builds the basis for the key personal skills you will need to cultivate to be successful as an IA or a BA: confidence, humor, and honesty among them. We then talk about how to run successful workshops and how to use them to build your own understanding of the issues within the organization that SharePoint could be applied to. We then cover the concept of building road maps for planning your project phases.

Chapter 2: Introduction to Mind Mapping

This is the first tool I discovered that led me on the path I am now on. I will show you how quickly you can learn mind mapping as a technique for visualization that will instantly make your meetings more compelling, useful, efficient, and fun.