Copyright

Scrum® in Action: Agile Software Project
Management and Development
Andrew Pham and Phuong-Van Pham


Publisher and General Manager, Course
Technology PTR: Stacy L. Hiquet

Associate Director of Marketing:
Sarah Panella

Manager of Editorial Services:
Heather Talbot

Marketing Manager: Mark Hughes

Senior Acquisitions Editor: Mitzi Koontz

Project Editor: Jenny Davidson

Technical Reviewer: Ben Oguntona

Copy Editor: Sandy Doell

Interior Layout Tech: MPS Limited, a Macmillan
 Company

Cover Designer: Mike Tanamachi

Indexer: Broccoli Information Management

Proofreader: Sara Gullion

© 2012 Course Technology, a part of Cengage Learning.

ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the publisher.

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For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions Further permissions questions can be emailed to permissionrequest@cengage.com

Scrum is a registered trademark of Scrum Alliance.

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All images © Cengage Learning unless otherwise noted.

Library of Congress Control Number: 2010942047

ISBN-13: 978-1-4354-5913-7

ISBN-10: 1-4354-5913-X

eISBN-10: 1-4354-5914-8

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Dedication

To our family with love.

This book is dedicated to all the professionals throughout the world whose intelligence and hard work have made, and will make, the world a better place.

“A journey of a thousand miles begins with a single step.”

—Lao-tzu, Chinese philosopher