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A well-known technique for coaching, one of the preferred techniques used by servant-leaders to enhance a team member’s performance, is known as the GROW model (which stands for Goal, Reality, Options, and Will). This technique can be used by anyone and requires no special training. It is known to provide a very structured and effective approach for employees and managers to establish goals and identify ways to work toward achieving them.
Every coach has his own way to coach but what follows is an example of how a coaching session can be structured using the GROW model, which we extended with a new stage (Results) in order to provide an opportunity for continuous improvement.