While I was writing this book, the company that I have worked with and for the last six years—Proteus Networks—was acquired by another company. That company approaches projects with a different methodology than the one Proteus Networks used. This methodology starts with a discovery phase, followed by testing and finally implementation phases—a much improved methodology from what we were used to. It is much better to have a specific phase of the project dedicated to investigating the client’s environment prior to jumping in and getting to the meat of the project.

In this engagement, the discovery phase was an eye-opener. It allowed us to see the internal operations of the client’s network prior to a major upgrade.