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11. Internet Access Rebuild > Requirements
Requirements
A good discovery starts with identifying the customer’s requirements and their business drivers. In our case, the customer requirements were:
- Reliable Internet access
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While the 10 Gbps Internet feed had performed well to this point, having only one access point was a failure waiting to happen. There was an arrangement for backup Internet access that did work, but it was not reliable and needed to be swapped out for a true secondary service provider.
- DOS attack protection
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The customers of the client occasionally got blocked due to denial of service attacks. There needed to be a means to mitigate these attacks with minimal impact on the other customers.
- Scalability
