95 Integrating Educational and ICT Innovations: A Case Study of Master Course Luca Tateo University of Sassari, Italy Paola Adinolfi University of Salerno, Italy Chapter 9 ABSTRACT The paper explores the effectiveness of a new computer-supported collaborative problem solving educational approach in higher education at a master's course level. After outlining the technological and pedagogical characteristics of a new digital cooperative environment, as well as the constructiv- ist, learner-centered philosophy of the Daosan Master (Management of Health-care Services) at the University of Salerno, the integration of the educational approach and the technological support is reported and discussed in an exploratory case-study. The authors show that a large number of post- graduate students have been able to participate in a dense collaborative problem solving activity within a relatively short lesson period, working and reflecting on a real problem of healthcare management. This indicates that the experience is effective in fostering reflexivity, collaboration and situated learning in management training. 1. THEORETICAL FRAMEWORK In education the idea of problem solving has been long influenced by the traditional representation of schooling, according to which the classroom DOI: 10.4018/978-1-4666-0903-7.ch009 is a social context in which students have little ownership of decisions (Bruner, 1996). Teaching and learning were considered asymmetrical roles, where students had to make basically individual decisions, such as in problem solving tasks, at- tempting to choose the correct solution previously established by the teacher. Since Vygotsky, we Copyright © 2010, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.