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Index > Index - Pg. 265

265 Index A Actual Strategic Contribution (ACon) 194, 265 Admittance Process 194 Ambient Computing 239-240, 265 Automatic Composition 77 D Data Mining 28 Defuzzification 136 Demographics 23 DiasNet 180 B Babylink 180 BioOpera Flow Language (BFL) 82 Brainstorming 106 Business Processes 2 Business Process Modeling 128 E e-Banking 8 e-Health 10, 171 e-Learning 14 Electronic Customer Relationship Management (eCRM) 49 Electronic Health Records (EHR) 174 Electronic Medical Records (EMR) 174 End User Requirements 94 e-Procurement 12 e-Service Composition 72 e-Service Customization 37, 235 External Criteria 186 External Validity 103 C Choreography 72 Clickstream 27 C-Means Clustering 31 Cognition 132 Cognitive Characteristics 37 Cognitive Maps (CM) 132 Collaborative-Based Filtering 53 Complementors 111 Composition 72 Consumers 20 Content-Based Filtering 52 Context-Aware Support Vector Machine 63 Cooperative Behavior 104 Creative Thinking 106 Current Level of Achievement (CLA) 113, 143, 149, 155, 193, 265 Customer 111 Customer Behavior Modeling (CBM) 265 Customer Profiling 19-20, 22-25, 28-30, 39-41, 46, 265 Customer Relationship Management (CRM) 22, 48 Customer Requirements 202 Customer Satisfaction 5 Customer Segmentation 21 Customizable Web Sites 54 F Fuzzification 136 Fuzzy Cognitive Map (FCM) 50, 128, 135 Fuzzy Delphi Method 137, 167, 191, 213, 234, 265 Fuzzy Knowledge 29 Fuzzy Logic 50 Fuzzy Object Oriented Process Management 49, 127 Fuzzy Value Model 30 G Geppetto 90 H HealthSpace 176 Home Monitoring 209-210, 265 Hybrid Filtering 59