Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations and sell tickets to passengers and for large hotel or motel chains. May check baggage and direct passengers to designated concourse, pier, or track; make reservations; deliver tickets; arrange for visas; contact individuals and groups to inform them of package tours; or provide tourists with travel information, such as points of interest, restaurants, rates, and emergency service. Plan routes, itineraries, and accommodation details and compute fares and fees, using schedules, rate books, and computers. Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers. Prepare customer invoices and accept payment. Answer inquiries regarding such information as schedules, accommodations, procedures, and policies. Assemble and issue required documentation such as tickets, travel insurance policies, and itineraries. Determine whether space is available on travel dates requested by customers and assign requested spaces when available. Inform clients of essential travel information such as travel times, transportation connections, and medical and visa requirements. Maintain....