First-Line Supervisors/Managers of Retail Sales Workers

• Annual Earnings: $34,900

• Earnings Growth Potential: Medium

• Job Growth: 5.2%

• Annual Job Openings: 45,010

• Self-Employed: 30.6%

Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level. Instruct staff on how to handle difficult and complicated sales. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Assign employees to specific duties. Enforce safety, health, and security rules. Examine merchandise to ensure that it is correctly priced and displ....