10 Chapter1·TrendsinEnterpriseE-discoveryfromtheCorporatePerspective The following are two advantages of folksonomies: Users can discover who created a tag, and see the other tags this person created. In this way, users often find another user's tag set in line with their own interests, work, or habits, and then follow that user's tagging approach. This increases the accuracy and usefulness of the overall tag set. Enterprise users will increasingly look to incorporate peer feedback, also possible with tagging, and usage habits to determine the relevancy of information. Folksonomic tagging provides a way for these methods to be incorporated into enterprise search and e-discovery support platforms. This type of social tagging is sure to make e-discovery search and review efforts easier. Enterprise Software and Litigation Support Platforms Many e-discovery experts predict that enterprise applications, including line-of-business applications and corporate business support systems, as well as litigation support platforms will become better at "working together." Since businesses use so many disparate applications, knowledge and work product is everywhere--and communication is everywhere, too. Expect software that allows for more aspects of litigation support, and e-discovery controls to be configured and managed directly from that software. Also expect more litigation support software to integrate with other applications and be able to support data retrieval and review from that software. Insourcing the E-discovery Process The spiraling costs of e-discovery are prompting more corporate legal teams--the in-house counsel-- to do more e-discovery work in-house, as opposed to outsourcing that type of work to outside firms. In addition, the market for e-discovery specialists, including lawyers and managers, will increase as firms bring this work under their own roof, especially litigation with smaller, more manageable collections during the discovery process. Corporations are increasingly turning to outside firms in consulting roles, helping to identify best practices and procedures surrounding the almost inevitable process of respond- ing to a suit. Exceptions to this type of movement include larger, more invasive suits that require larger collections or bring greater risk. In-sourcing this type of work has also been made easier by the entrance of Web-based software platforms that allow discovery tasks to be performed from a variety of locations, even using teams in different geographical locations. In addition, knowledge management portals like Microsoft Office SharePoint Server and others are being installed in corporations worldwide, making this synthesis a bit easier to manage and perform. Choosing an e-discovery review platform is increasingly important as well, and is a topic we touch on later in this book. A number of market entrants, such as Clearwell Systems, have helped define a data map so teams can easily find where data is located and introduce it into the result set.