280 Chapter10·Headlines,Redlines,andDeadlines For non-mail message items such as calendar and tasks, work with the vendor to detail how these are ultimately going to be reviewed and produced. For calendar items, will the vendor have the ability to process and tiff (if required) the `Schedule' tab? Do the collected documents contain specialty fonts or logos? If tiffing out for review and/or production, the vendor may need these to tiff and convert properly. Make sure to document all instructions and notes and work with the vendor to load a test batch first to confirm that all instructions are being followed accordingly. Hosted Solutions Hosted document review solutions are found in many flavors these days, but those with production capabilities are still somewhat limited. Although hosted solutions are a popular avenue for e-discovery service providers to pursue, some are slower to build in production capabilities. Therefore, our examples are limited to the solutions available to us at this time, and is in no way meant to detract from other solutions available on the market with possibly similar functionality. When selecting a hosted solution, which we discussed in Chapter 9, you'll have an obligation to ask about its security, searching, and tagging capabilities. However, when considering a review solution, don't forget to ask about redaction, production, privilege screening, and reporting capabilities. Like any industry driven by technology and people, this one is no different. The same functionality is most likely displayed differently among the many alternative solutions. But in the end, you should have the