C h a P t e r 19 The Abominable Zinger One fear embedded in the mind of every inter- viewee--and rightfully so--is the thought of being asked a question you don't know the answer to. Even worse is stumbling over a zinger that caught you by surprise. These questions are meant to catch you off-guard. The key to rising above them is to remain calm, cool, and confident in your answer. Be diplo- matic and positive, no matter what you are asked. 1