240 | Index Oversimplifications, 46­47, 50, 57, 122, 170 Palus, Chuck, 122­123 Patience, urgent, 22 Patton, George S., 69 Pension planning, 86­87 Pervasive computing, 130­132 P&G. See Proctor & Gamble P&G FutureWorks, 147, 148 Piersanti, Steve, 233 Pietersen, Willie, 48 Pine, Joe, 128 Polarities. See also Constructive depolarization civic engagement across, 118­119 in faith, 115­118 of normalcy, new, 120­121 of war, 119­120 Pollution monitoring, 133 Polyculture, 96 Polyface Farm, 96­97 Maker instinct (continued) actions to bring out your, 198 defi ned, 31­32 leaders with strong, 40­41 meets the future, 33­40 Maker mindset, 31 Makers. See also Maker instinct solo, 30 Manufacturing, lightweight, 39­40 Marketplace, makers in, 37 Martin, Roger, 62 McCain, John, 157 McDonald's Leadership Institute, 189 McGonigal, Jane, 82, 90, 233 McKinsey, 64 MDVIP, 177 Mediated dialogue, 123 Mehta, Deepa, xviii Meme warfare, 161­162 Mentoring, 83 Mentos, 34 Microfi nance, 54